Support FAQ: Get the answers here

Q:  Who supports ThinIdentity?

A:  ThinIdentity support is provided by the engineers and technicians who created every part of the product. They have the most in-depth knowledge because they built the solution. Help is just a phone call or email away.

Q:  What services do I gain access to with a Portal ID?

A:  Our online services include customized portals for customers and parters, with in-depth technical documentation, a searchable knowledgebase, and online case management.

Q:  What documents are available on the Portals?

A:  The Portals contain a wealth of information, from technical documents and technical release notes, to recorded webinars.

Q:  What if I have a question that isn’t answered here?

A:  If you still have questions you can call us toll-free at 888-4-ThinID or email your question to: support@thinid.com.